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02 Ops Development & Playbooks
01 Catalyst Knowledge Base
90 References
03 Training
MD - Management Development
MD-U01 - Management I Development
Chapter 0 — How to Use This Manual Standards, Scope, and Rules of Engagement Chapter Purpose This chapter establishes how this manual must be used, who it applies to, and what happens if it is ignored. This manual is not: optional reading leadership ...
FlowOps Playbook
FlowOps Foundations Outline
Purpose: Teach teams how to design, build, scale, and govern processes without over-engineering. This is Book 1 — intentionally high-level, practical, and immediately usable. Unit 0: FlowOps Orientation Purpose: Establish shared language and expectations....
Unit 1 — Diagnostic: Where Are You Really?
Unit ID: FO-FND-01Estimated Time: 60–90 minutesDelivery Mode: Self-Guided or Catalyst-LedApplies To: Founders, operators, managers, team leadsPrerequisites: None Unit Purpose and Role in FlowOps This unit establishes the foundation for all FlowOps work. Ev...
Unit 2 — Building from Nothing: The Single-Owner Micro-Process
Unit ID: FO-FND-02Estimated Time: 60–120 minutesDelivery Mode: Self-Guided or Catalyst-LedApplies To: Founders, operators, managers, individual contributorsPrerequisites: Completion of Unit 1 Diagnostic Unit Purpose and Role in FlowOps Unit 2 is where Flow...
Unit 3 — Introducing Handoffs: Adding a Second Person Without Breaking the Process
Unit ID: FO-FND-03Estimated Time: 90–150 minutesDelivery Mode: Self-Guided or Catalyst-LedApplies To: Founders, operators, managers, individual contributorsPrerequisites: Completion of Unit 2 (Single-Owner Micro-Process) Unit Purpose and Role in FlowOps Un...
Unit 4 — Chaining Processes: Creating a Simple Workflow
Unit ID: FO-FND-04Estimated Time: 120–180 minutesDelivery Mode: Self-Guided or Catalyst-LedApplies To: Founders, operators, managers, process ownersPrerequisites: Completion of Unit 3 (Defined Handoffs) Unit Purpose and Role in FlowOps Unit 4 is where isol...
Unit 5 — Exceptions & Edge Cases: Designing for Reality
Unit ID: FO-FND-05Estimated Time: 90–150 minutesDelivery Mode: Self-Guided or Catalyst-LedApplies To: Founders, operators, managers, process and workflow ownersPrerequisites: Completion of Unit 4 (Simple Workflow) Unit Purpose and Role in FlowOps Unit 5 ad...
Unit 6 — Data by Design: Defining the Information That Drives Flow
Unit ID: FO-FND-06Estimated Time: 90–150 minutesDelivery Mode: Self-Guided or Catalyst-LedApplies To: Founders, operators, managers, process and workflow ownersPrerequisites: Completion of Unit 4 (Simple Workflow) and Unit 5 (Exceptions & Edge Cases) Unit P...
Unit 8 — Roles & Responsibilities: Linking People to Flow
Unit ID: FO-FND-08Estimated Time: 90–150 minutesDelivery Mode: Self-Guided or Catalyst-LedApplies To: Founders, operators, managers, team leads, process ownersPrerequisites: Completion of Unit 4 (Simple Workflow) and Unit 6 (Data by Design) Unit Purpose and...
Unit 10 — Metrics & Operating Rhythm: Managing Flow, Not People
Unit ID: FO-FND-10Estimated Time: 90–150 minutesDelivery Mode: Self-Guided or Catalyst-LedApplies To: Founders, operators, managers, workflow and process ownersPrerequisites: Completion of Units 4–7 (Workflow, Exceptions, Data, Roles) Unit Purpose and Role ...
Unit 11 — Process Building Blocks: Improve, Don’t Rebuild
Unit ID: FO-FND-11Estimated Time: 90–150 minutesDelivery Mode: Self-Guided or Catalyst-LedApplies To: Founders, operators, managers, process and workflow ownersPrerequisites: Completion of Units 2–8 (Process, Workflow, Data, Roles, Metrics) Unit Purpose and...
Unit 12 — Automation Readiness & Scale: Accelerating Stable Flow
Unit ID: FO-FND-12Estimated Time: 90–150 minutesDelivery Mode: Self-Guided or Catalyst-LedApplies To: Founders, operators, managers, process and workflow ownersPrerequisites: Completion of Units 1–9 (Flow clarity, data, roles, metrics, iteration) Unit Purpo...